Terms & Conditions

Welcome to Maryam Gondal! By using our website and making purchases from us, you agree to comply with the following Terms and Conditions. Please read these carefully before proceeding with any transactions.

1. General Information
These Terms and Conditions govern your use of the Maryam Gondal website and services. By accessing or using our website, you confirm that you have read, understood, and agreed to these terms. If you do not agree with these terms, please refrain from using our website.

2. Product Information
We strive to ensure that all product descriptions, pricing, and images on our website are accurate and up-to-date. However, we do not guarantee that the information is free of errors. Maryam Gondal reserves the right to modify product details, prices, or discontinue products without prior notice.

3. Orders and Payments
When you place an order with Maryam Gondal, you are offering to purchase a product based on the terms and conditions specified. All orders are subject to acceptance and availability. Once your order is confirmed, we will send you an email notification with details of your purchase.

  • Payment Methods: We accept payments via bank transfers, cash on delivery (COD), and local digital wallets like Jazz Cash and Easypaisa.
  • Pricing: All prices are listed in Pakistani Rupees (PKR) and include applicable taxes, unless otherwise stated.
  • Order Cancellations: Once an order is placed, cancellations are only accepted under specific conditions such as product unavailability or technical issues. Please contact us immediately if you wish to cancel your order.

4. Shipping and Delivery
We offer both domestic and international shipping to provide a convenient and accessible service for all customers. Orders are typically delivered within 3 to 10 days for domestic deliveries, while international orders may take longer depending on the destination country.

  • Shipping Charges: Shipping fees will be calculated at checkout, based on the delivery address.
  • Delivery Locations: We offer international shipping to select countries. International shipping fees and delivery times will be displayed at checkout.
  • Order Tracking: After your order has been dispatched, you will receive a tracking number via email or SMS to track your delivery.

5. Returns and Exchanges
Maryam Gondal has a no-return policy unless the product is defective or damaged during transit. We do, however, offer exchanges for items with manufacturing defects or if the wrong product is delivered. To initiate an exchange, please contact our customer support team within 7 days of receiving the product.

  • Conditions for Exchange: The item must be unused, unwashed, and in its original packaging.
  • Non-Exchangeable Items: Sale items or products marked as non-returnable cannot be exchanged or refunded.

6. Customer Responsibilities
You are responsible for ensuring that all information provided during the order process, including delivery and payment details, is accurate and complete. Any discrepancies or issues caused by incorrect information may delay or prevent the fulfillment of your order.

7. Privacy and Security
We take your privacy seriously and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.

8. Intellectual Property
All content on the Maryam Gondal website, including but not limited to text, images, logos, graphics, and designs, is the intellectual property of Maryam Gondal and is protected by copyright laws. You may not use, copy, or reproduce any of the content without express permission from Maryam Gondal.

9. Limitation of Liability
Maryam Gondal is not liable for any damages or losses arising from the use or inability to use our website, products, or services. We are also not responsible for any third-party websites linked to our site. Your use of these sites is at your own risk.

10. Modifications to Terms
Maryam Gondal reserves the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. We encourage you to review this page regularly to stay informed about our terms.

11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan.

12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: support@maryamgondal.com
  • Phone: +92 329 2071111

By using our website and placing an order, you agree to abide by these Terms and Conditions.